As a curated retail platform working in partnership with independent fashion brands, we honor the individual return policies set by each of our brand partners. Therefore, return eligibility, timeframes, and conditions may vary by item.

We kindly ask that you review the return policy for your chosen pieces before making a purchase.

If you find yourself not satisfied with your purchase, kindly request a return.

If the brand partner approves the return and accepts the item, you may receive a refund to your original payment method (minus shipping or restocking fees, if applicable).

If the brand partner does not accept returns for a specific item or if the return window has passed, we may offer you store credit, redeemable on future purchases.

We reserve the right to determine refund or store credit eligibility based on the condition or timeframe of the item received. 

Reach out to us at contact@alarofficial.com or submit a return request to see if you are eligible for a refund or store credit. 

Return shipping costs are the responsibility of the customer. 

We will provide return instructions once your return request is approved.

Once your return is received and inspected, we will notify you of the status. Please allow 7–21 business days for processing.