RETURNS & EXCHANGE POLICY
We want you to love your shopping experience with us. However, as all our products are made-to-order, MANNATT GUPTA does not accept returns or exchanges for any orders, except in the following cases:
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The merchandise received is damaged or defective.
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The merchandise received is incorrect.
In such cases, customers must notify contact@mannattgupta.com within 48 hours of receiving the product, along with images of the issue. Returns without prior authorization will not be accepted.
Once received, our team will inspect the item, and a decision will be made within 2-3 business days. Approved returns will be issued in the form of a Credit (valid for 6 months)redeemable on mannattgupta.com.
No returns or exchanges will be accepted if the product is:
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Damaged, washed, worn, or used
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Custom-made or purchased on sale
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Missing the original invoice, packaging, tags, or labels
Online purchases cannot be returned in-store.
MANNATT GUPTA reserves the right to accept or reject any request after inspection.