Refund and Cancellation Policy
Refund Policy
Our refund policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. For preorders, items are custom-made, so we are unable to accept returns.
To initiate the refund process, write to us at thekulacommunity@gmail.com or call us on +91 81306 22269. Once we receive your return, we will process the refund within 7 business days.
Cancellation Policy
Orders once placed cannot be cancelled. If you have any concerns about your order, please write to us at thekulacommunity@gmail.com or call us on +91 81306 22269.
Returns Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.